Step 1: Get Set Up
|
 |
Make sure all managers and hosts receive full GuestBridge training.
|
 |
Add your online reservations and/or online waitilisting link(s) to your website.
|
 |
Begin monitoring your GuestBridge Operational Metrics Dashboard to identify areas where operational improvements are needed.
|
 |
Begin monthly Metrics Reviews with GuestBridge Product Services.
|
 |
Set up your Concierge Reward Program (free with GuestBridge Online).
|
Step 2: Get the Word Out
|
 |
Complete your restaurant's profile on Dinefly to activate your free Premium Listing.
|
 |
Add your online reservations and/or online waitilisting link(s) to your Dinefly page and to other restaurant portals that list your venue.
|
 |
Send your customers a promotional email (free with GuestBridge Online) 1-2 times per month.
|
 |
Place your new Dinefly sticker in your front window to let you guest know they can make reservations from www.dinefly.com.
|
 |
Sign up for the Dinefly Reward Me! program. Send your guests an email announcing their automatic starting point balance.
|
Step 3: Don't Stop Now!
|
 |
Continue to communicate with your customers and to monitor your operational statistics.
|
 |
Set guest data improvement goals for your staff (e.g. increase the number of guests with full GuestBridge profiles by 5% each month.
|
 |
Make sure new staff members are fully trained on GuestBridge.
|