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guestbridge enterprise
Take total control of guest data and reservations across multiple units.
For multi-unit groups, data security is of paramount importance. With GuestBridge Enterprise, you can cost-effectively offer online reservations and access web-based cross-unit management tools, while maintaining your guest and reservation data on your own internal IT infrastructure.
GuestBridge Enterprise includes all the functionality normally provided on GuestBridge's web servers - online reservations and online waitlisting, outbound email marketing, Guest Sharing, and a guest loyalty program - while adding call center support.
Hosted on industry standard servers in your data center, GuestBridge Enterprise becomes your data warehouse for guest and reservation information.
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Your secure data center, behind your firewall, becomes host to the industry's most powerful guest and reservation data management. |
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Because your internal IT staff can easily maintain GuestBridge Enterprise themselves, the entire solution is far more cost-effective than in-house development or paying for ongoing external services for multiple units. |
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Real-time Guest Sharing allows you to specify exactly what types of guests you want to track between locations. |
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Offer online reservations and/or online waitlisting on your website. Each location can specify time slots and party sizes allowed for online reservations. Reservation and waitlisting pages are customized so that your brand is the only brand the guest interacts with. |
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Implement a guest loyalty program to reward your frequent diners. Standard rules are managed centrally, but individual locations can be allowed to customize bonus point rules to promote business during their specific off-peak times. |
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Send graphics-based emails and direct mail campaigns for all locations at once, for locations in a certain area, or for one particular location. Guests who do not have email addresses can receive direct mail at the same time. Data management tools make it easy to clean up and maintain your guest data |
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Through the call center interface, your reservations team can quickly switch between locations, make and change reservations, look up guest data, and run reports. The call center interface requires no software installation and limited training, so you can be up and running immediately. |
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Hosting mirrors of your local restaurants' guest databases on your corporate servers give you the ability to run data warehouse-style reports using standard SQL Server tools. The wealth of guest data now available to you can change your marketing and business strategies forever. |
For more information, contact us today!
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