THE RITZ-CARLTON, JAMAICA TAILORS SERVICE TO GUESTS WITH RESTAURANT RESERVATIONS AND GUEST MANAGEMENT TOOLS
FROM GUESTBRIDGE

Five Dining Venues On Property Share Guest Data Through
The GuestBridge Restaurant Solution

MILWAUKEE, Wisconsin, February 28, 2006 – The Ritz-Carlton, Rose Hall, Jamaica has selected GuestBridge as their platform for restaurant reservations management and guest data sharing throughout the property. GuestBridge will be installed during the busy winter season, as an answer to operational challenges Ritz-Carlton is facing during these peak travel months.

The GuestBridge Restaurant Solution provides advanced reservations and table management features designed for reservation-preferred and upscale casual restaurants, and the software is optimized for  reservations made at a centralized reservations environment. As part of the package selected by Ritz-Carlton, GuestBridge is also providing features including Guest Sharing, which shares guest data between venues; Reservations Anywhere, which enables concierges to make reservations from any PC on the hotel’s network; online reservations; and online data back-up and reporting tools. Choosing GuestBridge leaves the door open for Ritz-Carlton to add even more integrated functionality at a later date.

“Our goal was to provide a cost-effective tool for hotels and resorts to tailor their service to their guests’ preferences, no matter what dining location they choose on property,” said Lewis Schrock, CEO of GuestBridge. “The architecture of the GuestBridge Restaurant Solution allows us to provide a flexible local solution that works easily within the restaurant and can also share critical guest data between venues on property without any expensive hardware or communications.”

Rose Hall, Jamaica is one of several Ritz-Carlton properties to choose GuestBridge as their partner in guest management. Ritz-Carlton Hotels and Resorts recognizes that guest data is one of their most valuable assets, and GuestBridge is providing the tools to tailor their service at each point of contact with the guest.

About GuestBridge, Inc.
GuestBridge, Inc. provides leading-edge reservations, wait list, and guest management solutions to the hospitality industry, including reservation-preferred and upscale casual restaurants, restaurant groups, hotels and resorts, private clubs, and night clubs. GuestBridge products and services are designed to enhance a restaurant’s ability to seamlessly interact with guests, increasing guest satisfaction, repeat visits, and profitability. GuestBridge is a proud sponsor of the Distinguished Restaurants of North America (DiRōNA). Customers include Flemings Steakhouse & Wine Bar, several Ritz-Carlton Hotels and Resorts, the Commander’s Palace group of restaurants, Mo’s Restaurants, the Mackay Restaurant Group, and the Coeur D’Alene Resort. Visit GuestBridge at www.guestbridge.com.