GUESTBRIDGE CHOSEN AS A KEY TECHNOLOGY FOR
“THE 2010 RESTAURANT” AT THE 2005
NATIONAL RESTAURANT ASSOCIATION SHOW

Panel discussion led by Dave Miller, founder of JTECH Communications, Inc., will highlight technologies
restaurants need now and in the future

GuestBridge in Booth 5168 featured on the guided Technology Tour, Saturday, May 21, 2005

HOUSTON, May 18, 2005 – GuestBridge, Inc., today announced that the GuestBridge Restaurant Solution will be highlighted during the National Restaurant Association Restaurant Hotel-Motel Show 2005 as a critical technology that can benefit restaurants.  GuestBridge, a leading provider of reservation and guest management solutions, was selected by Dave Miller, founder of JTECH Communications, for the inaugural technology tour that will follow his panel discussion on Saturday, May 21, at 2:00pm.  The panel will discuss “The 2010 Restaurant”, focusing on technologies that will impact restaurants’ operations and interactions with their guests.  After the session, Mr. Miller will take attendees on a guided tour of four vendors’ booths to see select key technologies up close.  GuestBridge’s booth, #5168, will be the first stop on the tour. 

A Critical Focus for the Future: Tracking and Using Guest Information to Personalize Service
Mr. Miller chose GuestBridge because the software enables the restaurateur to use guest data to personalize service and communicate with guests, driving more frequent visits and higher spending.  Mr. Miller sees personalization of service as key to remaining competitive in the future.
“I am excited by the opportunity for restaurants to use technology like GuestBridge’s to recognize guests and to tailor dining experiences and communications to each individual,” said Mr. Miller.  “Tracking guest preferences and history can allow restaurants to create a one-to-one relationship with each guest, a sense for the guest that they are special and important.  Guests who feel this way are more likely to return more frequently and to spend more during each visit.  Gaining a greater portion of each guest’s ‘wallet share’ will allow restaurants to maintain a competitive advantage.”

Lewis Schrock, CEO of GuestBridge, stated, “We’re very proud to have our software recognized as a key technology for restaurants.  Since 2001, GuestBridge has focused on helping restaurants increase return visits and per-visit spending through personzalization of service and one-to-one communucations.  The GuestBridge Restaurant Solution allows restaurants to track guest preferences and activities in order to personalize each interaction with the guest – when taking a reservation, when the guest arrives at the restaurant, during the dining experience and communicating with them after the visit.  Our customers tell us that guest recognition and personalization are the keys to developing a loyal, profitable clientele.”

The GuestBridge Restaurant Solution
The GuestBridge Restaurant Solution was developed to seamlessly integrate with restaurant operations and provide an easily accessible, rich guest database.  “Once you know who the guest is, you can track what matters to you -- how often they come in, what they spend, their birthdays and anniversaries, what they like to eat and drink, and where they like to sit,” said Mr. Schrock.  “GuestBridge displays this information so that staff members can recognize the guest’s preferences when they call for a reservation, greet the guest by name when they arrive, and offer their usual drink when they sit down.  And guest data can easily be shared between all your restaurants, so you can treat a regular Chicago customer like an old friend on his first visit to your Las Vegas location.  You can also communicate with your  guests based on their profiles, to drive traffic during slow periods or to cross-promote your locations.”

Four modules comprise the GuestBridge Restaurant Solution:  Reservations, Operations, Online, and Communications. Modules can be purchased as needed so that each restaurant can customize the software to their operational and guest management needs.  Features are also available to increase efficiencies for restaurant groups, hotels, resorts and private clubs.  See the latest version of the GuestBridge Restaurant Solution at Booth #5168 at the National Restaurant Association Restaurant Hotel-Motel Show 2005.

About GuestBridge, Inc.
GuestBridge, Inc., provides leading-edge reservation and guest management solutions to the hospitality industry, including the GuestBridge Restaurant Solution for reservation-preferred restaurants, restaurant groups, hotels, resorts and private clubs.  GuestBridge products and services are designed to enhance a restaurant’s ability to seamlessly interact with guests, increasing guest satisfaction, repeat visits and restaurant profitability.  GuestBridge is a proud sponsor of Distinguished Restaurants of North America (DiRoNA).  Customers include Brennan’s of Houston, the Commander’s Palace group of restaurants, The Lodge at Torrey Pines, Mo’s Restaurants, the Coeur D’Alene Resort, and the Mackay Restaurant Group.  Visit GuestBridge at www.guestbridge.com.