THE NEW RITZ-CARLTON, GRAND CAYMAN TAILORS SERVICE TO GUESTS WITH RESTAURANT RESERVATIONS AND GUEST MANAGEMENT TOOLS FROM GUESTBRIDGE

Seven Dining Venues On Property Share Guest Data Real-Time
Through The GuestBridge Restaurant Solution

MILWAUKEE, December 15, 2005 – The new Ritz-Carlton, Grand Cayman selected GuestBridge as their platform for restaurant reservations management and guest data sharing throughout the property. GuestBridge was selected prior to opening, to ensure that the ladies and gentlemen of Ritz-Carlton have highly flexible tools to provide superior guest service from day one. GuestBridge was chosen for its flexibility, and for the company’s willingness to adapt its solutions to the unique needs of this resort.

The GuestBridge Restaurant Solution provides advanced reservations and table management features designed for reservation-preferred and upscale casual restaurants. As part of the package selected by Ritz-Carlton, GuestBridge is also providing features including Guest Sharing, which shares guest data between venues in real-time; Reservations Anywhere, which enables staff to make restaurant reservations from any PC on the hotel’s network; online reservations; and online data back-up and reporting tools.

“Our goal was to provide a cost-effective tool for hotels and resorts to tailor their service to their guests’ preferences, no matter what dining location they choose on property,” said Lewis Schrock, CEO of GuestBridge. “The architecture of the GuestBridge Restaurant Solution allows us to provide a flexible local solution that works easily within the restaurant and can also share critical guest data between venues on property without any expensive hardware or communications.”

Grand Cayman is one of many Ritz-Carlton properties to choose GuestBridge as their partner in guest management. Ritz-Carlton Hotels and Resorts recognizes that guest data is one of their most valuable assets, and GuestBridge is providing tools to tailor their service at each point of contact with the guest.

About GuestBridge, Inc.
GuestBridge, Inc. provides leading-edge reservations, wait list, and guest management solutions to the hospitality industry, including reservation-preferred and upscale casual restaurants, restaurant groups, hotels and resorts, private clubs, and night clubs. GuestBridge products and services are designed to enhance a restaurant’s ability to seamlessly interact with guests, increasing guest satisfaction, repeat visits, and profitability. GuestBridge is a proud sponsor of the Distinguished Restaurants of North America (DiRōNA). Customers include Flemings Steakhouse & Wine Bar, several Ritz-Carlton Hotels and Resorts, the Commander’s Palace group of restaurants, Mo’s Restaurants, the Mackay Restaurant Group, and the Coeur D’Alene Resort. Visit GuestBridge at www.guestbridge.com.