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VIP\ID

Dazzle your VIP guests (and their entourages).

GuestBridge VIP\ID (TM) lets your staff recognize your best guests as they approach your venue, no matter which location they visit around the country or around the globe. Our patent-pending solution uses RFID technology to enable GuestBridge Reserve and GuestBridge Casual to instantly alert your staff as a VIP is arriving.

"How did you do that?"
Your VIPs receive a credit-card sized RFID-enabled GuestBridge VIP\ID card. The card is recognized by antennae discreetly placed at the entry and/or valet stand of your venue. When a VIP arrives, your GuestBridge Reserve software will immediately display the guest record to the host stand and/or wireless handheld device(s). Your staff can then greet the guest by name before they even have to speak, and their favorite drink can be waiting for them at their favorite table.

For upscale casual and fine dining restaurants, VIP\ID can also inform your staff of any food allergies or other requirements you may have on file for your VIP.
Night clubs can usher VIPs past the velvet rope as soon as they step out of their car. Your valets and door staff can use handheld wireless devices to instantly call up a guest profile or reservation when the VIP drives up. No more checking a list on a clipboard.
Hotels, resorts and casinos can give your best guests VIP\ID cards so they can be recognized at each of your property's venues. From the golf club to the spa, to the fine dining restaurant or VIP Players Club gaming room, your guests will come to expect personalized service from your staff.
Private clubs can attach a member number to each VIP\ID card to keep track of charges to a member's account, as well as all member preferences.
Hotel chains can issue VIP\ID cards to your upper-echelon loyalty members, so their detailed profile can follow them from location to location, ensuring consistent personalized service from staff who may be attending to your guest for the first time.
Restaurant groups can offer personalized service across all locations for VIP guests who may travel frequently and bring your company considerable business.
Boutique retailers can keep a registry of your VIP clients' style preferences and sizes, so your sales staff can present the items most likely to please your guests and close the sale.

For more information, contact us today!


 


Click here to learn more:
Use wireless handhelds to see VIP arrivals from anywhere in the venue
Add online reservations and remote login
Communicate with your guests
Page guests via their mobile phones
Interface with your coaster pager and manager pager system
Integrate Caller ID to capture guest information as they call
Print guest information on seating
Scan business cards directly into your guest database
Share guest data between restaurants
Interface GuestBridge with your POS system
Process payments at time of reservation
Lookup guest addresses by phone number
   
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