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Track extensive contact information, notes, category labels and even photos in the industry's richest database of guest information. |
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Manage reservation inventory by parties, table numbers or headcount. |
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Offer online reservations* from your website with only your brand presented to the guest. GuestBridge does not charge per-reservation fees for online reservations. |
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Easily identify special reservation status and needs, including first-time guests and up to twelve levels of VIPs. |
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Search future reservations for pending visits. Automatic duplicate checking prevents double reservations in the restaurant and online. |
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Set up separate reservation lists for private dining rooms or other areas of the restaurant. |
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Manage a dynamic wait list based on VIP statuses and time. Offer your guests the ability to add themselves to the wait list online*. |
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Accurately manage guest contact information, including direct capture from Caller ID* and business card scanning* to build your guest list and track repeat visits. Enhance guest data via the integrated reverse phone number lookup* function. |
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Generate highly useful reports — event summaries, daily notes, shift summaries and details, kitchen reports, referrals, time statistics, and more. |
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Capture and track referrals from concierges and other sources. |
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Quickly and easily adjust your schedule and reservation inventory for special dates. |
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Accept and process payments for standard-priced items such as deposits, tickets or prix fixe meals through GuestBridge, both online and by phone. |
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Advanced features allow you to add additional reservation databases* for other facilities or venues within the same location, share guest data* between venues , and manage multiple restaurants to increase efficency and improve customer service. |