guest database

Put your guest data to work for you.

With GuestBridge Reserve, you have full control of one of your most valuable business assets: your guest data. Draw on the power of the industry’s richest, most flexible customer database to track the information that matters to you most.

	Capture guest contact information easily. Track multiple searchable phone numbers that can be automatically populated by integrated Caller ID*. Use integrated reverse phone number lookups* to find customer address information. Import business card data directly through a business card scanning interface*.
	Track key dates, such as birthdays and anniversaries. The system will notify you if guests make a reservation within a week or so of their milestone, so you can help them celebrate.
	Keep guest information error-free. Automatically fix capitalization to improve accuracy and consistency. Merge duplicate entries for complete guest history.
	Import electronic photos of your guests, so that host staff and managers can recognize them when they arrive or sit down.
	Export data for marketing and other external activities. Import data from outside databases and loyalty programs.
	Track guest spending by interfacing GuestBridge with your POS system*. Find out who your most profitable customers are, so they can be treated accordingly.
	Group guests by behaviors, memberships or other criteria for sending targeted communications and to alert staff about preferences.
	Back up your valuable guest and reservation data — both to your in-house network or hard drive and to the secure GuestBridge server.
	Generate a wide variety of reports — sorted guest lists, detailed guest data sheets, shift reports, communications response rates, event summaries, general database statistics, etc.

For more information, contact us today!

* Optional Features